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Terms of Service

Transparency and mutual respect are the foundation of great collaboration. Please read the following terms carefully before commissioning PixVerse.

Payment Terms & Conditions

  1. Security Deposit: A non-refundable deposit of 30% of the total project cost is required upfront. For larger or returning clients, this may be reduced or waived.
  2. Per-Task Payments: For long-term projects, structured payments per milestone or task may apply.
  3. Final Payment: The remaining balance is due once 80% of the project is complete or as agreed upon. Final assets will be released after full payment.
  4. Late Payment Policy: Payments delayed beyond 3 days will incur a fee of 1,000 Robux or $5/day, capped at $50. Waivers may be granted at PixVerse’s discretion.

Minimum Commission Policy: We do not accept commissions under 7,000 Robux or $30 unless explicitly approved. Percentage-based commissions are only considered if the game is already profitable.

Scope of Services

PixVerse specializes in development for Roblox and related platforms. All services and deliverables will be defined and agreed upon before work begins.

Intellectual Property

Unless otherwise agreed in writing, clients will retain rights to final deliverables. PixVerse retains the right to showcase work in portfolios. Source files may be provided for an additional fee.

Termination

Either party may terminate the agreement at any time. In such cases, any completed work will be invoiced, and no further services will be rendered. Deposits are non-refundable.

Refund and Dispute Resolution

If any issues arise regarding the commission, clients must first attempt to resolve the issue through communication with PixVerse. Refunds will not be issued unless specified in the contract. Any disputes will be handled according to the terms outlined in the contract or, if necessary, escalated to a third-party mediation service.

Agreement

By commissioning PixVerse, you agree to abide by these terms. Any exceptions must be agreed upon in writing by both parties.

Legal Disclaimer

PixVerse is not liable for project outcomes that depend on external factors such as platform changes, team mismanagement, or third-party delays.

Contact

For any inquiries, clarifications, or issues regarding these terms, please contact us at:
[email protected]